Gus App Privacy Policy

Effective Date 20 December 2020

Safe Travel International Pty Ltd (“us”, “we”, or “our”) operates the Gus mobile application and the website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Gus App considers your privacy is very important and this Privacy Policy applies to all personal information collected by us via Gus App and our website and. Gus App is committed to ensuring the collection, use, disclosure and security of personal information we hold complies with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).

Personally identifiable information may include, but is not limited to:

▪ Email address

▪ First name and last name

▪ Phone number

▪ Address, State, Province, ZIP/Postal code, City

▪ Cookies and Usage Data

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.

• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

• Security Cookies. We use Security Cookies for security purposes.

Use of Data

Gus App uses the collected data for various purposes:

• To provide and maintain the Service

• To notify you about changes to our Service

• To allow you to participate in interactive features of our Service when you choose to do so

• To provide customer care and support

• To provide analysis or valuable information so that we can improve the Service

• To monitor the usage of the Service

• To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Gus App will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Gus App protects, as far as reasonably possible, personal information from loss, unauthorised access, modification or disclosure. We use a variety of physical and electronic security measures over hard copy documents and electronic data files, including access locks and security systems, and computer and network security.

We have processes in place to ensure the security of your personal information, including encryption of all data when it is transferred to our third party service providers and limitations on access to personal information within our organisation.

Disclosure Of Data

Legal Requirements

Gus App may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation

• To protect and defend the rights or property of Gus App

• To prevent or investigate possible wrongdoing in connection with the Service

• To protect the personal safety of users of the Service or the public

• To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security and provide no warranty whether express or implied as to the security of information as transmitted over the internet.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Personal information is used in conducting our business, feedback received through our website and also for public relations exercises to keep past, current and potential users, clients, service providers, or interested parties, informed of our services. We use your information to provide and market our services and to develop our relationship with you. You may unsubscribe or opt-out from receiving communication from us at any time if you choose. We use your information to deliver to you products and services as requested by you and such information is therefore provided so as we can do so.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Background Location Tracking

GUS App subscribers will only have their device tracked if they accept a request from (GUS) contacts.  

The GUS app runs in the background so that your location can be tracked even whilst the app is closed. This is required for the track functionality to work allowing contacts who have accepted your access requests to view your location. GUS also uses your device location to send it to your authorised GUS contacts if you activate the Panic, Safe Departure / Arrival functions and provide you alerts via push notifications and SMS (if opted in, ) relative to your current location.

Location data will not be shared with any 3rd parties.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Quality Access and correction of personal information,

We take reasonable steps to ensure that the personal information collected by us is used and disclosed accurately, in a timely manner and in accordance with the law.

If you think that any of the personal information we hold about you is inaccurate or incomplete please contact us and we will take reasonable steps to correct it.

National Privacy Principle 6 of the Australian Privacy Act 1998 (Cth) allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us on the details set out below.

Any personal information we hold about you can be accessed by you on request. If you have any concerns, questions or complaints regarding the privacy and management of your personal information please contact our privacy officer, on [email protected] or through our contact us page on our website.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. We may notify you of any changes by posting the new Privacy Policy on this page.

We may let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

Changes to this Privacy Policy are effective when they are posted on the Gus App or the Site.

Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]